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When I had been struggling for days with a faulty tumble dryer, I finally contacted ES Repairs, and it turned out to be a brilliant decision . As soon as I contacted them , they took the time to listen and understand the issue . They didn’t rush the call , building trust straight away . Scheduling the visit was simple and flexible . I didn’t have to wait long at all . The engineer arrived exactly on time , something many other companies fail to do. The engineer they sent out was both professional and down-to-earth . He looked at every possible cause instead of just guessing , showing real expertise and attention to detail . His diagnostic skills were spot-on. He walked me through what needed to be repaired, showing a level of honesty you don’t find everywhere . The entire repair process was handled smoothly. He had the necessary tools and parts with him . It honestly felt like having a brand-new appliance. Their quote was fair and transparent . The final bill matched what I was told at the start . It made me trust them even more . They didn’t just fix the machine and walk away. He told me how to maintain the tumble dryer properly . It made me feel like they genuinely care about the customer . I haven’t had a single problem since . The heat is consistent . I’m genuinely grateful to have it working like new. If your tumble dryer is faulty , I genuinely believe ES Repairs are one of the best companies to call . ES Electric Tumble Dryer Repair Service Their service quality genuinely stands out .